Frequently Asked Questions

Find answers to common questions about our products and services

Orders typically ship the next business day. Standard shipping generally takes 5–7 business days. Expedited shipping options are available at checkout for faster delivery

If Your Order Arrives Damaged

  1. Take a clear photo of the damaged item.
  2. Send the photo to us via text or email, along with your order number.
  3. Once reviewed, we’ll take care of the issue promptly.

This is covered under our Worry-Free Ordering, which applies only to orders placed directly through our website.

If your order is lost in transit or arrives damaged, we will replace the item. For damaged shipments, we require a clear photo of the damage upon delivery to process a replacement.

Requests submitted without a photo may not be eligible for replacement.

Yes, we offer free standard shipping to all 50 U.S. states.

Bulk orders shipped via LTL freight may have different shipping terms.

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.

We offer a 30-day return policy. Returns are accepted only if the item is in the same condition in which it was shipped. Used or partially used seed is not eligible for return. Customers are responsible for return shipping costs.

No, we currently ship within the United States only